Terms & Conditions
When is my booking confirmed?
A booking is confirmed after service details, date, location, and any required advance payment are agreed.
What venue details should I provide?
Please provide accurate venue access details. Additional setup time or travel charges may apply for difficult locations.
What is your cancellation policy?
Cancellations and rescheduling depend on notice provided, event timing, materials purchased, and the agreed booking terms.
Will my decoration match reference photos?
Decoration designs may vary slightly from reference images based on balloon availability, venue conditions, and setup requirements.
How should I care for decorations?
Clients should inspect the setup promptly and keep balloons away from heat, sharp objects, children, and pets.